We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Passport details
• Emirates ID details
• Driving license information
• Residential address
• Payment information
• Booking details

We collect this information to process reservations, verify driver eligibility, and provide our car rental services.

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of visits
• Referral sources

This information helps us improve our website, customer experience, and service quality.

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

• Remember user preferences
• Improve website performance
• Analyse website traffic
• Provide relevant content

You may disable cookies through your browser settings; however, some website features may not function properly.

We may use your information to:

• Process vehicle reservations
• Verify customer identity
• Communicate regarding bookings
• Process payments
• Provide customer support
• Improve our services
• Send booking confirmations and updates
• Comply with legal obligations
• Prevent fraud and unauthorised activities

We accept payments through various methods, including:

Payment information is processed securely through trusted payment service providers. We do not store complete card details on our servers.

We do not sell, rent, or trade your personal information to third parties.

We may share information only when necessary with:

• Government authorities when required by law
• Payment processing providers
• Insurance providers
• Vehicle recovery and roadside assistance providers
• Technology and website service providers
• Law enforcement agencies where legally required

We take reasonable technical, administrative, and physical measures to protect your information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.

We retain customer information only for as long as necessary to:

• Provide our services
• Maintain business records
• Meet legal and regulatory requirements
• Resolve disputes
• Enforce agreements

When information is no longer required, it will be securely deleted or anonymised.

You may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Withdraw consent where applicable

To make a request regarding your personal information, please contact us using the details provided below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Our services are intended for individuals who are legally eligible to rent and drive vehicles in the United Arab Emirates.

We do not knowingly collect personal information from children under the age of 18.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised effective date.

By accessing our website, submitting information, or using our services, you consent to the collection, use, and processing of your information as described in this Privacy Policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the details below or on our website.